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Eligibility Criteria

Pets must meet certain eligibility requirements to be accepted onto our waitlist for spay/neuter surgery or to book a vaccine appointment. Please read the following important information to ensure your pet is eligible prior to submitting a request to book an appointment.  The current eligibility requirements for new surgery bookings are as follows:

Dog Spay/Neuter Wait List & Surgical Appointments

  • Dogs do not need to be a patient of the clinic to be accepted onto our spay/neuter waitlist; however, priority is given to current vaccine patients when booking appointments.
  • Dogs must be under the age of 6 months to be added to the wait list.
  • Dogs must be under the age of 1 year for the actual surgical appointment. If a dog ages out while on the waitlist, they will not be booked for surgery.
  • Dogs must be under 45kg at the time of their surgical appointment and obese dogs will not be accepted.
  • Brachycephalic breeds will not be accepted for surgery due to increased anesthetic risk. This includes (but is not limited to) Bulldogs (French or English), Boxers, Boston Terriers, Pugs, and Bullmastiffs (or crosses of these breeds).
  • We do not accept dogs with heart murmurs or retained testicles (cryptorchid).
  • We do not accept dogs in heat – if your dog goes into heat prior to their spay appointment please contact us. Female dogs that have recently had a litter may not be accepted – please contact us to discuss.

Note: As a limited-service clinic, our spay/neuter surgeries are reserved for young, healthy, lower-risk animals only, at our around the traditional age of 5-6 months. While we acknowledge that some veterinary professionals recommend delaying spay/neuter in some dog breeds, we do not offer mature surgeries. If you are looking for this service, please book an appointment with your regular vet.

Cat Spay/Neuter Wait List and Surgical Appointments

  • Cats do not need to be a patient of the clinic to be accepted onto our spay/neuter waitlist; however, priority is given to current vaccine patients when booking appointments.
  • Cats must be under the age of 5 years for the actual surgery appointment.
  • We do not accept cats with heart murmurs or retained testicles (cryptorchid).
  • Cats that are late-term pregnant will be not be accepted for surgery. Cats that have had a litter of kittens must be at least 3 months post-partum to ensure her milk is fully dry. Please inform the clinic if think your cat may be pregnant or if she has been nursing so we can book appropriately.
  • To ensure kittens are spayed/neutered by 6 months, we recommend adding them to the waitlist by the time they are 12 weeks old.

Dog & Cat Vaccination Appointments

  • Current patients* (i.e., any patient that an existing relationship with the clinic under the current owner) can be booked as normal.
  • New cat patients will be accepted for vaccine appointments if they are under 5 years old.
  • New dog patients will be accepted for vaccine appointments if they are under 2 years old.
  • New patient slots are very limited and will only be available when capacity allows. Wait times may be extended, and we cannot guarantee on-time booster availability.
  • We do not offer any services outside of vaccines and routine de-worming – we highly recommend trying to establish a Veterinary Client Patient Relationship (VCPR) will a full-service clinic as soon as possible to avoid delays if your pet experiences a medical concern.

*Note – patients brought into the clinic by their breeder for first exam and vaccinations, or patients that have been re-homed to a new family are not considered “current” patients and will not be accepted unless they meet the criteria for new patients.

Breeder Vaccination Appointments for Litters 

  • Currently, we are not accepting breeder appointments for puppy or kitten vaccinations.